Videoprototyp doc:clock

Videoprototype, WS1213

Doc:clock is a concept we developed to solve on the one hand the problems of patients to find an appropriate appointment or spending too much time in the doctor’s waiting room and on the other hand the problem of doctors to improve the workflow especially when patients cancel their appointments.

The concept includes the following ideas:

  • a smartphone app which provides:
    – continuous updates on the remaining waiting time
    – overview of all doctors you are visiting
    – appointment management (reminder, denials etc.)
  • a bracelet
    – for those who don’t have a smartphone
    – providing continuous updates on the remaining waiting time
    – easy to use (also for the older generation)
  • a web based platform which provides:
    – overview of all doctors you are visiting
    – appointment management
    – synchronization with the doc:clock app

Our main goal is to let people use their waiting time at the doctor’s office more efficiently. Therefore we focused on the continuous updates on the remaining waiting time which is displayed on a smartphone or a bracelet for patients without a mobile device.

 

Doc:clock provides several value propositions:

  • patients don’t have to sit and wait in the doctor’s office. they can use their waiting time in a more pleasant way without getting nervous to miss the appointment
  • easy appointment management for patients:
    – make an appointment online 24/7
    – reminder of upcoming appointments
    – denials of appointments

Doc:clock … more time for the beautiful things!

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