User Research: Police

Concept, Group 11, User Research, WS1314

The first phase of Concept Development was the user research. Since we chose the police as our user group, we arranged 5 interviews at 3 different police stations: Starnberg, Munich, Hasenbergl.

From the interviews and the field research, we managed to reach many interesting informations about the daily life in a police station, even if it was not that easy in terms of privacy protection to observe that much of their work.

Besides the work in the control room, we were allowed to document several devices, like radio and other parts of the standard equipment used in the daily routine of a police officer.

In summary the interviews and the observation were really exciting and enlightening and we are looking forward to analyze the results and on this basis develop a helpful concept to improve the daily work of a police officer.Image

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