We did research on food delivery services. Analyzing our data from the interviews and observations we found out that establishing good customer relations is most important.
Especially customers who order through the big companies like Lieferando or Lieferheld don’t even know where their meals have been cooked.
This results in a lack of customer relation and dependence. We developed our own concept of a local system that could be installed separately for any food delivery service.
We call it „IndiVood“!
IndiVood makes it possible to suggest individual meals to the customers. These suggestions are made according to the personal taste and furthermore fit to the activities of the customers.
This customer focused approach will result in better customer relation and a higher level of customer satisfaction.
We are eager to produce a Videoprototype based on the storyboard.