After a thorough analysis of our research data we came to the conclusion that the info point at the Münchner Freiheit has a lot of potential. However only few people have actually used it due to its underwhelming service offer. Therefore we were concerned with “How might we improve the functionality of the system?”. Our final concept “Info Point of Love” represents our answer to this question. It is an evolution of the original Info Point thanks to the addition of further functionality such as search, navigation and connectivity.
A search bar at the top of the screen allows the user to search for street names or public places. After hitting the search button a navigation feature pops up. It displays the fastest route to the destination by public transportation. The new visualization of information include popular and important spots. In addition the user may choose from several transportation means to get directions. At the bottom of the screen a connectivity feature is visible which provides three options to download the directions to a connected phone without the need of an app to be installed.
This combination of features takes non-app users into account and should attract many new people because it allows e.g. foreigners to get directions without the need of any mobile-data or phone at all. Further the visualization helps users to get a better understanding about the surroundings.
The next step for this project would be to set up these info points in all mass-transit places around Munich. This ensures that the “Info Point of Love” can help as many people as possible. Additional features like gesture control (for better hygiene) could be added over time as well.