First Steps into Medicine and Its Devices

Group 10, User Research, WS1617

We dedicated the recent three days to the user research phase of our studies within the area of e-health. We managed to carry out interviews with different people in the medical field. In these interviews we focused mainly on the daily workflow, the technical equipment used in this field and the problems which medical staff encounter using these devices in their work.

We had the opportunity to speak to two nurses, a dentist, an emergency worker and a psychiatrist/psychotherapist. Most of them were rather satisfied with the technologies used, for them they not only ease the work but also save time and energy. However, our interview partners face some issues such as technical complexity, data security, high prices and great care needed when handling these devices.

With all the information we have gathered, we would like to isolate one of the encountered problems and provide ideas for its possible solution.

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