USER RESEARCH: E-HEALTH

Group 09, User Research, WS1617

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Considering the technological progress in our digitized world, advancement did not stop at human medicine. For this reason, our goal is to develop a concept in the field of digital technologies in healthcare. In order to gather information, we interviewed several experts in this sector.
According to the interviewees, the main problem lies in the amount of paperwork and the unclear interface between already existing digital systems and written documentation. In an ideal, digital solution for the storage of patient data, a central access for all employees should be enabled and vital parameters should be stored directly on site wirelessly. This should also help to eradicate a number of errors, for example handwritten transmission errors in medication lists.
However, there are also a number of difficulties, like data privacy, abuse or moral
reservations to overcome.

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