NEW WORK – User Research

Group 04, SS2019, User Research

Since the industrial revolution, work consisted of executing a certain task that was part of a process, serving to craft a certain product. In today’s world, humans want to have fun at work, they want it to merge with their private life and to eventually reach self-actualization. This is where the concept of New Work and work-life-blending comes in; a new work environment which is supposed to be more fun, social but individualized, flexible but productive, more creative but more affordable.

Open offices, coworking spaces, and home offices are meant to be offering all of these features. Their concept drifts away from separate office rooms and permanent working places to large, open spaces with flexible work desks and working times, offering comfortable places to network and exchange ideas.

While all of this sounds great at first sight, we contacted companies whose employees are working in such environments and that were kind enough to let us speak to some of them, to find out if the new work concept is as flawless and what one could improve to make it even better.

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