Readify is a smartphone and desktop application designed for volunteer firefighters. It helps to coordinate and organize forces needed. Readify notifies the firefighters – they are then able to confirm whether or not they are coming to the fire department. The coordinator in the fire station is able to live-track the firefighters.
– Information about the operation (e.g. house fire)
– Number of required firefighters
– Number of arrived firefighters
After analyzing past week’s interviews we found that most fire stations have a major problem organizing the amount of man power they need. In case of an emergency all firemen get called in by pager and text message. The problem is that often they don’t need that many people. During the week we tried to find a good concept for solving this problem using several methods. The solution we came up with is called readify. It’s an app all firefighters will have on their smartphone. When they get called in, instead of getting a text message, they will get a push notification. After opening the app they will be able to see some information about the alarm as well as who’s already at the station and who’s on the way there. They’ll also be able to accept or decline. When arriving at the station the app will automatically sign the user in using geo fences. This way there won’t be any situations where a hundred firefighters try to get a cat off a tree.
Our group went to two fire brigade stations to do user research in the form of a semi-structured interview. Having met the rural volunteer fire brigade in Wolfratshausen and an urban volunteer fire brigade in Munich (Stadtmitte), we can tell that they both use similar technical support with some differences in terms of usability and technical progress.
Through the interviews we had the opportunity to explore different tasks and equipment that is used in the work environment of a firefighter. We got to know that technical devices have to function properly regardless of temperatures and weather conditions. This is an important point to consider in the later development of our concept.
In addition an apprentice of the fire brigade in Fürth answered our questions by e-mail, so that we could gather information from another perspective. In summary the interviews provided a lot of informations for us to analyse in the next phase of our design process.