Video Prototype

Group 01, SS2019, Videoprototype

What is it?

OfficeMaps is an online tool, which provides information about the location of employees, primarily developed for businesses, who have implemented the concept of “New Work”.

The interface shows an officemap and where the employees, in form of avatars, are located. Each employee has a status, like “Home Office”, “in office”, “in meeting”, “out of office” etc.

How does it work?

The workers are tracked automatically through card-sensors in doorways. For exact localization, the employee can scan their card at their respective workplace, if they choose not to, their avatar is only shown in the room they’re currently in. Only teammates can view their locations and if desired the location can also not be shared at all and has to be requested if needed. There is also the possibility to use relaxation rooms, where employees are not tracked.

Benefits

OfficeMaps satisfies the need to find coworkers fast and uncomplicated in an open space workplace.

Their privacy is respected as well, as the scan on the respective workspace is optional and the location can only be seen by teammates. Furthermore, if an employee doesn’t want to share their whereabouts, the information has to be requested for it to be shared.

Next Steps

Calendars could be integrated in OfficeMaps. Meetings and workshops could be added automatically. That could also allow the workers to request meetings.

The avatar could also show the mood of the employee, for example if they’re stressed or tired, their coworkers know to not disturb them.

Storyboard

Concept, Group 01, SS2019

The storyboard shows Karl going to work. As he’s entering the office, the card is scanned automatically by built-in sensors in the doorway. Now OfficeMaps knows that Karl is situated in the building. Every workplace is equipped with a card-scanner, where the workers can scan their card and therefore be visible for OfficeMaps. Otherwise OfficeMaps only shows which room they’re working in and not their exact workplace. Karl decided to share his location with his coworkers. If someone is looking for Karl, they can simply use the search-function on OfficeMaps. On the storyboard, we see a customer asking for Karl at the front desk, the secretary searching for Karl’s location on OfficeMaps and then communicating the information to the customer. With the provided instruction, the client can easily find Karl in the office building.

User Research

Group 01, SS2019, User Research

In this day and age traditional working methods have become outdated and a demand for more modern techniques to cope with globalisation and digitalisation has emerged. This development has led to the concept of “New Work”, where teamwork and efficiency are a major priority and the goal is to optimise the individual’s work-life-balance.

For our project’s UX Research we conducted our interviews with the company “Serviceplan”, which is based in Munich and has embedded the concept of “New Work” in their firm. They provide flexible working spaces, like stand-up desks, large conference tables in an open space, lounge chairs, etc., so the employees are not constricted to one cubicle or desk anymore. Furthermore, outdoor working areas are implemented and “HomeOffice” is an option as well.

We noticed that even though the business is a forerunner regarding “New Work”, there are still areas with room for improvement, e.g. meetings and the combination of various communication tools.

Videoprototype

Group 01, Videoprototype, WS1819
Scanventory

As we’ve mentioned in one of our earlier blog posts, we decided to develop a product dealing with the digitization of inventories. We believe in the necessity of this product because we’ve noticed during our user research that businesses (smaller ones in particular) shy away from a digital inventory as they assume that it’ll cause a higher workload. The final idea we came up with is a software tool that enables a user to scan either a single product or a collection of multiple products, adding them to a digital database simultaneously.

With the help of this technology it will be a lot easier for retail stores to catalog their inventory. The main reason why the usage of our software is not a hardship, ís that the scanning procedure is as simple as taking a picture of the product. In case of scanning multiple items, for example a bookshelf, you can just take a picture of that.

The software processes the picture to identify the items and gathers all available information to be added to the database.

If desired it is also possible to easily set up an online ordering service. Through this, the online presence of the retail shops is extremely improved. Furthermore the attractiveness of the store to customers increases.

This leads to yet another advantage for the store’s customers. They can now simply get information, for example about the availability of products. This avoids dissatisfaction of customers who came to the store looking for a specific item, but were unsuccessful in purchasing it.

Concept

Concept, Group 01, WS1819
Storyboard

After doing some research in retail stores and thoroughly analyzing the interviews, we came up with three ideas. These ideas mainly deal with the problem that for many small shops it is too complex to digitize their inventory. The best solution, we figured out, is a smart way to add the products to a database. Therefore we developed an idea for an application which scans a single product or even a collection, e.g. bookshelf.

With the help of this technology it would be a lot easier for retail stores to catalog their inventory. However the main advantage for customers is that they can simply get information, e.g. about the availability of products. This avoids dissatisfaction of customers who weren’t successful in purchasing the things, they were looking for.

If desired it is also possible to easily set up an online ordering service. Through this, the online presence of the retail shops is extremely improved. Furthermore the attractiveness of the store to customers increases.

User Research

Group 01, User Research, WS1819

In todays increasing technological world, competition between retail stores and ever-expanding online-stores constantly grows. Therefore owners of retail stores need to think about new solutions to make their shop more attractive to customers. Here the digitalisation opens up a lot of opportunities.

We interviewed five employees of different stores, including two bookstores. We tried to explore the difficulties they face in their day-to-day life at work. Also we tried to figure out what makes the store interesting to customers and the possibilities with the help of digital media to support the retail sale.

What we noticed is that a lot of retail stores already have some kind of online presence, e.g. a website or opportunity to order online. Despite that, they’re often using old systems like Windows XP.

Our user-research was quite interesting, since we gained a good insight into the workflow of retail stores and their current state of technology.

VIDEOPROTOTYPE – TEACHEREDO

Group 01, Videoprototype, WS1718

Our final concept was named „TeacheRedo” which reflects the purpose of our tool: Teachers should be able to reuse an already prepared lesson unit from another teacher. Because of the great differences between various classes, the main idea of the concept is that a lesson shouldn’t be reused as it is, but its fragments. These fragments are recognized as parts of a puzzle. Every session in the tool starts with selecting the grade, the subject and the topic of the lesson. The next step is to design the template of the lesson. The Teacher can choose between several “puzzle parts” like an intro, an exercise or an experiment. This kind of designing leaves every opportunity of lesson arrangement to the teacher himself/herself. After choosing puzzle parts and arranging them in the desired order, the teacher can attach different files to every part. The available files include videos, documents, exercises, experimental approaches and other useful types of data. The available files are contained by a database, which is regularly complemented and updated by a community of teachers and other educationists. In the final step, the teacher can decide whether he/she want to print the required documents and save multimedia files on a memory stick or save all files or send them per email to be able to print it in school.
An additional purpose of the concept is obviously to stop redundant work and to bring teachers to work together more frequently. Successful lessons can be reused, or young teachers can learn from them. Less successful teaching units can be criticized and improved by other teachers. And maybe some older teachers could learn from the younger ones.
The next steps of this project would contain a research with our clickable prototype to determine the feedback of the potential users and a raw implementation of it for a test group to check if it would be useful in their daily work routine. Additional features would be a rate function with optional comments, a storage function to save complete lessons in the application to be able to reuse them.

STORYBOARD #01

Concept, Group 01, WS1718

ux3_story

Our user research showed that high school teachers spend more time on the preparation of lectures than they would like to. Sure, every good lecture takes a decent amount of preparation time but how much effort is it exactly and why does it take so long?

As it turns out, teachers prepare their courses on their own, usually the week before they have to hold them, searching through various school books, Youtube videos and their own material from previous years. When they are done with a course they usually store their materials in a physical folder in their home. The only time another teacher gets to see the contents of this folder is, when he is in his apprenticeship years and asks his mentor for his material.

We believe that this process results in a lot of redundant work being done by the teachers, consuming work time that could be spend on students, rather than preparing for them. We realize that teaching styles differ, and so do the needs of specific school classes. Therefore a simple copy and paste of one teachers material will not fit all. We have a more nuanced solution in mind.

Let us present to you: TeacheRedo, an online platform that allows teachers to mix and match, discuss, rate and share small course modules like introductions to a new topic or small exercises, puzzling them together to a course that fits their students as well as their own style.

USER RESEARCH

Group 01, User Research, WS1718

classroom01.jpgEvery day we are confronted by numerous objects, devices and services, each of which requires us to behave or act in some particular manner.
Having that in mind, we conducted five contextual interviews, during the User Research, attempting to understand the problems, our target group is struggling with as well as the true needs, the changes they wish for and the goals they are trying to accomplish.
We have primarily focused our attention on the use of digital media in high schools and how they work on a daily basis as well as the impediments they experience.
As the interviewees state, some digital media could be more modern. Some of them are so old and provide a less good performance. That causes frustration and exaggerate waste of time, that lead to non-use. Our observations conclude, that the target group is willing to keep the step with innovation and the development of new and improved products.

Videoprototype – SmartCourt

Group 01, Videoprototype, WS1617

All in all, our product is nothing more than a meeting place. A meeting place for sports activities to be more exact. It is a larger pillar with a conspicuous appearance, which strikes you instantly. It has a touchpad for user input, as well as a display panel at the top. It is placed at sports grounds and parks.

The built-in touchpad allows the user to create sports events and to invite friends to join the game. SmartCourt comes with an app for smartphones, which informs users about created events. If a visitor creates a sports event, for example a simple basketball game, he has the opportunity to invite either his friends or people nearby, or both. They will be notified about the upcoming game, the time and the location via push notification and have the possibility to accept or reject the invitation. The pillar and the players, who are already on site will be informed about their decision, so they’ll know, if they have to invite more players. In addition, a display panel is installed at the top of the pillar, which can display current scores, remaining time or upcoming events.

The benefits are more than obvious. Health-promoting behavior is encouraged by fun. Sports activities are proven to be healthy and most people are having more fun, when doing sports in groups. Therefore SmartCourt provides a platform to easily meet each other. Ideally, it motivates the people to spend more time in the fresh air than at home on the sofa.

As a first and most important next step we have to figure out the must-haves and nice-to-haves, because there are so many possibilities. The locations of the pillars should be carefully selected. It is also necessary to determine whether a new social network is necessary, or whether to rely on existing social networks such as Facebook.