Videoprototype: SmartDesk

Group 09, Videoprototype, WS1718

In primary school, kids need to learn many basics, such as writing single letters, words or complete sentences. With increasing class size, it can be challenging for the teacher to help every kid separately without leaving others behind.
SmartDesk is a writing pad that supports children in those tasks individually, while also preserving the look-and-feel of real handwriting.

Instead of writing on the SmartDesk directly, it is placed underneath a sheet of paper. It recognizes writing on the paper, and thus can give instant feedback about typeface and spelling by projecting through the paper. Mistakes are marked locally, and if a child is stuck, the correct answer is given to trace it. New Elements can also be introduced by showing animations of e.g. a letter’s path which can then be traced by the children.
When the input fulfills the specified requirements, the children will be rewarded with a star. Collecting stars as a gamification element further motivates the children, and may relieve the teacher from correcting the children’s notebooks.
The teacher can also monitor the input of every SmartDesk in the room, which enables him/her to track each child’s progress and help specific children that need further support.

A major benefit of this approach is that, while the use of a digital medium enhances the learning process of individuals, the haptics of traditional handwriting are preserved.
The SmartDesk offers numerous possibilities. This showcase covers handwriting skills; other use cases might be a more interactive and visual approach to math and geometry lessons, animated elements, and more.

A next step might consist of building a functional prototype for usability studies. Additionally, concrete use cases of the SmartDesk need to be elaborated.
To supply all classrooms with SmartDesks once successful, financial support will be needed, either from the kultus ministry or from private investors.

Storyboard

Concept, Group 09, WS1718

The idea of the SmartDesk based on two insights. Firstly primary school teachers are only able to help one pupil simultaneously during individual practice, secondly pupils need something tangible for learning.

At the one hand first grader Toni needs some help to write the letter “A” correctly. At the other hand there are plenty other pupils needing support too. The solution to this issue is our new invention called SmartDesk. It’s a digital helper which combines traditional handwriting skills with modern technology. It improves the orthography of each individual child. The SmartDesk is placed under a sheet of paper and either displays the outline of a word or letter or marks mistakes. Furthermore it includes a reward system, so that every pupil receive a star for each correctly written word. This gamification enhances the motivation significantly.

Another important feature of SmartDesk is the live feed, which monitores the handwriting of each pupil. The benefit of it is, that every child can be supported individually by his teacher if needed.

By using SmartDeks,  the class successfully learned the letters of the alphabet.storyboard

User Research: Digital Media at Primary Schools

Group 09, User Research, WS1718

On Tuesday, 13 March we visited the primary school Dorfen-Nord. We were able to interview three teachers and observe one English and two Math lessons, gaining insights into their use of Smartboards and (analogue) educational games.
Through interviews, but also observations and a comprehensive tour around the school, we could experience how analogue and digital games and media is being used at school.

On Wednesday, 14 March we were able to visit another two primary schools.
At Winthirplatz, we were allowed to attend two German lessons about Easter bunnies, in which both Smartboards and the document camera came to use. Afterwards, the teacher answered our questions about everyday life at school, educational games and their points of view about digital media and their use in grades 1 up to 4.
At Garching-Ost, another teacher demonstrated during a German lesson how she teaches cue words via interactive slides on the Active Board (which is another form of Smartboards). Her fourth-graders coped well with using the Active Board, seemingly motivated by using it. Subsequently, two teachers explained to us how they use digital media during their lessons.

In summary, we were surprised to see how extensively digital media (such as the Smartboard) is being used in teachers’ everyday life, even at primary schools. We were able to observe that the use of Smartboards has a great impact on both the interaction between teachers and their students and the motivation of the latter.

VIDEOPROTOTYPE: MEDIFACT

Group 09, Videoprototype, WS1617
The problem that emerged from our user research phase was the insufficient and non-intensified communication between physician and patient. In addition, patients often forget the conversational content, technical terms are not understood and patients would like to learn more about the background.
MediFact is an online information portal that contains professional articles, videos, interactive images and a FAQ.
At the reception of the doctor’s office, the patient is assigned a number, which allows individual and personalized access to the portal. The affected person is informed with a quota of information about the exact illness. MediFact is offered on tablets in the waiting room of the doctor’s office and can also be used from home. In addition, the often unused time in the waiting room can be bridged. Forgotten content can thus be read and refreshed again. For this purpose, there is a section on the portal that contains a log of the last doctor’s visits.
An advantage of our concept is that the patient is not self-diagnosed by means of the Internet. There is always a connection to the treating physician who also selects the available content. Unnecessary visits to the doctor, caused by insufficiently informed patients, can thus be prevented, which leads to a time saving for both patient and doctor’s offices.
The next step towards the realization of the project, would be to consult different medical practices to win their support for our project. Parallel to this, the web applications would have to be implemented and the systems integrated into the doctor’s office.

STORYBOARD & CONCEPT: MEDIFACT

Concept, Group 09, WS1617

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After analyzing the different issues revealed through our field study and after using
various ideation methods, we decided to focus on improving the communication
between physician and patient.
It is often the case that patients wish for a profound knowledge about their medical condition. Medical terms are often not understood and the contents of physician-patient consultations are often forgotten. For this reason, our concept is aimed at better patient preparation.
Our concept is therefore an information portal on a tablet that is available to patients
both in the doctor’s office in the waiting room and at home. Patients are elucidated by
videos, articles, interactive pictures and a FAQ. This facilitates communication on the
one hand for the physician and on the other hand for the patient, since the
communication can proceed at a similar level and important conversation contents
can be intensified.

USER RESEARCH: E-HEALTH

Group 09, User Research, WS1617

foto

Considering the technological progress in our digitized world, advancement did not stop at human medicine. For this reason, our goal is to develop a concept in the field of digital technologies in healthcare. In order to gather information, we interviewed several experts in this sector.
According to the interviewees, the main problem lies in the amount of paperwork and the unclear interface between already existing digital systems and written documentation. In an ideal, digital solution for the storage of patient data, a central access for all employees should be enabled and vital parameters should be stored directly on site wirelessly. This should also help to eradicate a number of errors, for example handwritten transmission errors in medication lists.
However, there are also a number of difficulties, like data privacy, abuse or moral
reservations to overcome.

Dynamic Food

Group 09, Videoprototype, WS1516

The Problem of our target group


From our interviewees, including Call-a-Pizza, Amazon Fresh USA, Bento Box, Bonjour Munich, Isarquelle and others, we discovered a very common problem amongst food delivery services.They have, depending on season and region, widely fluctuating orders, so it is not worth to recruit more employees permanently.

This causes them to lose customer appreciation and satisfaction, while losing out on possible income.

The Approach of Dynamic Food


Our solution is based on people who are willing to offer their services as a driver.They can be booked by the food delivery services in short notice with our mobile network application.

The contract details are dynamically negotiated via the booking procedure.

The Benefit of Dynamic Food


The delivery services are more profitable and agile, allowing them to respond more quickly to high order volumes and can compensate personell shortage by using our mobile network application.
The daily use of smartphones and tablets is an advantage for our service, because it allows fast and reliable booking of additional drivers.

The Next Steps of Dynamic Food


One could introduce an evaluation function for service provides, which can evaluate external driver according to quality, experience and knowledge of human nature.It would be possible to expand the existing service to not only food deliveries, but transportation in general, such as running errands and package delivery.

Storyboard

Concept, Group 09, WS1516

In the course of interviewing and active user research we came across many issues in the delivery process of the companies. During the brainstorming phase we sorted information about the problems and summarized. We came to the conclusion that sudden shortage of drivers during peak demand or accidents in the delivery process are a frequent problem in the business. Our concept solves this issue by offering delivery companies the ability to rent external drivers for short periods. This prevents long delivery times for the customer caused by events like football games or absence of a driver.

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Our final sketches for the video concept describe the workflow of a pizza driver using our software solution. After a car break down the driver calls his boss who is furious about the  unforseen incident. First overstrained he discovers our app which he can use to immedietly rent an extra driver.  The new driver sees the message on his phone, drives to the accident and  prevents personal shortage so the pizzas can be delivered on time.

Dynamic Food

Group 09, User Research, WS1516

Hello,

we are the team “Dynamic Food”! During the last three days we interviewed the following service providers: Call-A-Pizza, Bonjour Munich, Amazon Fresh USA, Bento Box, Isarquelle and a former driver of several pizza delivery services.

We focused on food derlivery services. In the course of our interviews we noticed slight differences and similarities between the service providers. Amazon Fresh USA focuses on the delivery of fresh ingredients from local markets for daily use, Bonjour Munich offers a high quality custom breakfast and lunch for companies and individuals, Bento-Box and Call-A-Pizza are classical food delivery services and Isarquelles revenue is mainly baised on beverages. We also got first hand insights about the classical delivery process during the interview with the former driver of Avanti.

The popular problems were technical difficulties, time issues, sufficient qualified personell, unpolite customers and the absence of tips.

In the next days we will evaluate these results to get an idea for our final concept.

MediOPad

Group 09, Videoprototype, WS1415

After the analysis of our collected data some interesting problems concerning the usage of medical equipment during an operation arose.

Due to the fact that the surgeon has to remain sterile during the entire operation, he has to communicate his instructions to a nurse.

And because it cannot be granted that a nurse will always be available we came op with a better solution.

 

We developed a concept of a touchpad that is controlled by foot.

The pad accepts simple swipes and taps and therefore the learning curve can be kept shallow.

Our product, called MediOPad, allows us to control the main functionality of medical equipment/machines like regulating the light, managing the amperage, moving a cursor over the screen to teach assistant doctors or even to accept/decline a phone call.

Moreover, the MediOPad has several important advantages.

Nowadays, many procedures rely on direct communication between the nurse and the surgeon. This involves sources of error that could be avoided.

Furthermore, complex procedures are simplified.

 

In the future one could extend the concept with various ideas.

For this purpose we identified a couple of promising extension-points.

One could add a tracking-ball to make moving the cursor even easier.

Another idead was to intoduce modern visualization methods like portable displays or a smart-glass.