After reviewing our collected data from the interviews, we were visualizing the main ideas with an affinity diagram. We were then continuing to narrow down things using a swim lane diagram, which turned out to be a powerfull tool.
Describing the overall use-cases in a storyboard we came out with the following concept: AvaLog
There are many observers in the field who support the Bavarian Avalanche Centre with important facts about the avalanche situation of a certain area. Though, this data is not exchanged digitally between both parties. Still, the centre is calling every single observer and asks for the information.
What’s the concept all about?
Here our idea steps in! We are proud to present AvaLog – the Avalanche Logging application for mobile devices! There are no time consuming telephone calls anymore! After the observer checks the conditions he/she fires up AvaLog, notes down the data and sends them straight to the Bavarian Avalanche Centre!
Time savings as phone calls are omitted, which in turn leads to faster publishing of the avalanche report.
In a series of three blog posts we are going to present the results of our practical course ‘Concept Development’. We will blog about typical phaces of the design process, which in our case are user/field research, concept evaluation and the presentation of a video prototype. As a first step we will run interviews on our target research group to gather all kind of information. Then we are going to do some data analysis in order to evalute a concept/prototype. Finally we will present our final prototype in a video presentation.
This year our target research audience are public services in general. After doing some brainstorming we chose the Bavarian Avalanche Centre (BAC) for conducting our user research.
After setting up an appointment we were meeting up last Tuesday at the BAC to run our interviews. Equipped with cameras, recorders and our prepared semi-structured interviews, we split up into three groups surveying three workers in total. Additionaly we’ve gathered much information about the software which is being used and about the overall workflow producing the avalanche report. All in all we’ve spent about three hours asking our questions and doing our data collection.
As a next step we will now analyse all the data and try to evaluate a prototype or concept from it.